当前位置:百科知识 > 知到西装革履答案

问题描述:

[多选] When the floor attendant find items break in the room,what shoule we do ?当员工发现房间物品有破损时,应该怎作做 ?
A.Report the duty manager ,let the guest pay it直接汇报给值班经理,让客人赔偿 B.Report the supervisor at first time to determine whether the mark is new.If it is a new trace, then determine whether it can be repaired.If it cannot be repaired, please ask again whether the customer needs compensation and how much the price is第一时间告知主管,判断痕迹是否为新痕.若为新痕迹,则判断是否可以维修.若无法维修,则再次问询是否需要客人赔偿,价格多少 C.Ignore,just take notes不用管,只做记录即可 D.Report the floor manager to determine if and how much compensation is required汇报给经理,让其判断是否需要客人赔偿,赔偿多少
参考答案:查看
答案解析:
☆收藏

随机题目